We really hope you love your Smock London goodies as much as we do.

But we understand that sometimes you may change your mind and occasionally things go wrong. 

You can return your order within 28 days of receipt for an exchange or refund. Please return the product(s) to us in perfect condition:


SMOCK LONDON
1 Montpelier Row
Twickenham
TW1 2NQ

Goods are returned at your own cost and the delivery charge for the original order is non-refundable.


If you receive damaged or faulty goods we will replace them or refund in full including the original postage charge. Please email returns@smocklondon.com within 7 days of receiving your order for instructions.

We strongly recommend that you use recorded delivery or obtain a certificate of posting when you return any items. You will be responsible for the returned products until they reach us.

We will write to confirm when your return or exchange has been processed.